FAQs
Frequently Asked Questions
What kind of Jewelry Amafhha Jewels carries?
Amafhha Jewels collection includes:
- Oro Brasileño (Gold Filled)
- Oro Laminado (Mexico)
- 925 Sterling Silver (Plata 925 Mexico, Italian)
- Stainless Steel (Acero Inoxidable)
Where is Amafhha Jewels located?
Amafhha Jewels is located at 7500 Bellaire Blvd suite 297, Houston, TX 77036.
What are your business hours?
Monday – Friday (10:30am – 6:00pm) CST
Saturday – (10:30am – 5:30pm) CST
Sunday – CLOSED
How do I place an order?
You can place your order directly on our website www.amafhhaj.com
We can take your order needs by Phone call to one of our Representatives or by WhatsApp. We can also do Video Call via Whatsapp or Facetime. Please call to schedule a Video Call via Whatsapp or Facetime.
Phone/WhatsApp: 346-777-1732 (USA)
Can I call to speak to a Sales Representative?
Yes, you are always welcome to talk to us and place orders by phone.You can reach us by phone or WhatsApp at the number below:
Amafhha Jewels: +1 346-777-1732
Are we Bilingual (Languages Spoken)?
Yes, our employees are bilingual and can help you in English and Spanish!
What is the order minimum?
The minimum purchase order is $ 200 on www.amafhhaj.com. This applies to all Customer New or Existing.
How long will it take Amafhha Jewels to ship my order?
Once your order has been submitted and Payments has been Processed, Our Associates will work to have it prepared within 1-2 business days.
All Order received before 12 P.M. CST are shipped same Business Day (For Orders Received Monday To Friday) and on Saturdays and Holidays, orders are Shipped the next business Day.
Do you Offer Free Shipping?
Yes, we offer free shipping in USA on all orders over $ 200 (USA only).
All orders are shipped by FedEx Express 2 Day Service. For large orders (heavy shipment), packages are delivered via FedEx Home Delivery. For order for Alaska and Hawaii and Puerto Rico, orders will be shipped by USPS.
International orders are shipped by DHL and price is quoted at the checkout process. Customer will be responsible for any Custom Duties or Fees Charged by their countries.
How long will it take to get my order?
All Order received before 12 P.M. CST Houston, TX are shipped same Business Day via FedEx Express 2 day service (Orders Received Monday to Friday) and on Saturdays and Holidays are Shipped the next business Day.
There may be slight delays of 1 To 2 Business days from Shipping Carriers such as FedEx, UPS, USPS, DHL and others depending on situations beyond our control and especially during Holiday Seasons due to heavy load of shipping. Please keep enough time to order and re-order to ensure timely delivery.
Which methods of payment you accept?
- Credit Card
- Wire Transfers
WE DO NOT ACCEPT COD PAYMENTS
Which shipping companies do you use?
We use the most trusted shipping companies FedEx, DHL and USPS.
May I return or exchange unsold products?
We do not accept returns or exchanges. All Sales are final; no Refunds are issued under any circumstance for any dispute.
Do you offer Any Guarantee Or Warranty products?
Our products are made with best Materials available and by very experienced companies. We offer a very competitive pricing and thus are unable to offer any Guarantee or Warranty.
Will the products Tarnish or Change Color?
Our products are made with best Materials available and supplied by very experienced factories. However, every person has a different way to Use the product and every person has a different PH Sweat level. Product life will depend on its care and many environmental factors such as Humidity, Heat, Sweat, etc
Will I receive 100% of my requested merchandise?
We always strive to fill 100% of every order that we receive. However, because we deal in a great variety and quantity of designs and models, there will be occasions when we will be unable to fill an entire order. Our Associates works very hard so we can at least provide between 70% and 80% of any order in the best possible way.
How often do you get new models or product designs?
We have new products every single day and you will be subscribed to our Daily WhatsApp Product Updates once you Start Buying From us.
What Discounts do you give for buying in large volume?
Amafhha Jewels works on very competitive pricing and Large Volume. However, to appreciate all Customers, we offer 5% off on orders over $1000. For orders above $5000, please contact and we will assist you based on your needs.
Can I obtain a Refund or Cancel an order after it is confirmed?
Amafhha Jewels will ship all confirmed orders. We do not issue any refunds.
How does Shipping to Mexico work?
Amafhha Jewels offers FREE SHIPPING To Mexico on Orders over $500. Please Note It may take up to 3 weeks for the goods to reach destination as goods are shipped by 3rd Party Courier to Mexico and later shipped by Local FedEx In Mexico. It might take about 2 Weeks to Obtain tracking number.